What is Zoho support?
Zoho Support is a web-based support and help desk solution which provides businesses with a uniform view of the clients’ needs. The application has a multi-channel ticketing system that is accompanied with customized report generation tools as well as task automation features. With these features and tools it becomes easier for a business to impress clients with the high quality of customer service provided
Zoho support is offered in three subscription plans:
- Free: For the free version, no credit card is required to sign up. This plan only accommodates 1 agent.
- Professional plan: This plan costs $12 per month per agent with an optional annual payment plan
- Enterprise plan: This plan costs $25 per month per agent. A user can opt for the annual payment plan which comes with a discount.
Zoho support runs on devices running on Android, iPhone, iPad, Mac, Windows and Web-based.